Privacy Policy

At Hayat Enterprises, we are committed to protecting your privacy and ensuring the security of the personal information you share with us. This Privacy Policy applies to our services, which include AC repair, fridge servicing, washing machine repair, microwave maintenance, geyser installation, RO system servicing, LED/LCD TV repairs, water tank cleaning, sofa cleaning, and CCTV camera installation and maintenance.

Information We Collect

We may collect the following types of information to provide and improve our services:

Personal Information:

Your name, address, email, phone number, and any other contact details provided during service requests or inquiries.

Service Information:

Details about the appliances or systems requiring service, including model numbers, issues, and maintenance history.

Payment Information:

Bank details or transaction data for processing payments securely.

Technical Data:

IP address, browser type, and usage data collected when you interact with our website or online platforms.

How We Use Your Information

• Schedule and provide requested services.
• Communicate updates, confirmations, and service-related notifications.
• Process payments securely.
• Improve our services and understand customer needs.
• Comply with legal obligations.

Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Trusted service partners or technicians to fulfill service requests.
• Payment processing providers to ensure secure transactions.
• Legal or regulatory authorities if required by law.

Data Security

We employ industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. While we strive to secure your data, no internet transmission is entirely secure, and we encourage you to take precautions when sharing sensitive information.

Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Opt out of receiving promotional messages.
• Withdraw consent for data collection or processing.

Cookies and Tracking

We may use cookies and similar technologies to enhance your online experience. You can manage or disable cookies through your browser settings.

Third-Party Links

Our website or communications may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted here, and the updated policy will take effect upon posting.